Zoya Bhaji Privacy Policy — How We Protect Your Data

Zoya Bhaji's Privacy Policy explains what information we collect, how we use it, and how we keep it secure. This policy applies to our website, mobile app, and all other services.

We understand that digital privacy matters to many people in Bangladesh. Zoya Bhaji respects that trust — which is why we've laid everything out in plain, straightforward language rather than dense legal text.

This policy has been developed in compliance with Bangladesh's Digital Security Act and international data protection standards (GDPR-inspired).

Zoya Bhaji collects two types of information — what you provide directly, and what is collected automatically.

• Name, mobile number, date of birth (collected at registration)
• National ID or passport details (for KYC verification)
• Mobile banking number (for payment processing)
• Details you provide when contacting support

• Device type, operating system, browser
• IP address & approximate location
• Pages visited on the platform and time spent on each
• Betting & Transaction History

Zoya Bhaji uses your data only for specific purposes. Details are outlined below:

Zoya Bhaji also analyzes your preferences and betting history to show you relevant bonuses and offers. This is entirely optional — you can turn off personalization at any time from your profile settings.

Zoya Bhaji Your personal data is never sold. However, in certain cases, limited information may be shared with specific third parties:

• Payment Processors: Only the minimum necessary information is shared with mobile banking partners to process transactions.
• Security Partners: Data is shared with trusted security providers for analysis to help detect fraudulent activity.
• Legal Authorities: Information may be disclosed in response to valid requests from courts or regulatory authorities under Bangladeshi law.

Zoya Bhaji uses industry-standard technology to protect your data. Here's what's actually in place — not just in words, but in practice:

• 256-bit TLS/SSL Encryption: All communication between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Real-Time Fraud Monitoring: An automated system monitors for suspicious activity around the clock, 24 hours a day.
• Data Backup: Regular encrypted backups are stored on secure servers.
• Restricted Access: Only authorized staff can access your data, and every access is recorded in the log.
• Penetration Testing: Third-party security experts conduct regular system audits and testing.

That said, please keep in mind — no system on the internet is 100% secure. Always use a strong password and never share it with anyone.

Zoya Bhaji uses cookies on its website and app. Cookies are small files stored on your device that help enhance your experience.

• Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, and other settings.
• Analytics Cookies: To understand which sections of the platform are most used — data is anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Zoya Bhaji does not retain your data longer than necessary. The general policy is:

• Active Account Information: For the entire duration your account remains active.
• Transaction Records: Up to 5 years where required by law.
• KYC Documents: 3 years after account closure (as required by regulatory guidelines).
• Support Conversations: Deleted 2 years after the issue is resolved.

As a Zoya Bhaji user, you have the following rights regarding your data:

Zoya Bhaji strictly does not provide services to anyone under the age of 18. We do not knowingly collect any data from minors.

If it is found that a minor has created an account, that account will be immediately suspended and any collected data will be deleted. If you suspect a minor is using the platform, please notify our support team.

Zoya Bhaji may update this Privacy Policy as needed. You will be notified of any significant changes via app notification or email.

The "Last Updated" date at the top of the page always reflects the most recent revision. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about our Privacy Policy, please don't hesitate to reach out. Your feedback genuinely matters to us.